FAQ

  • What types of claims does RCO Inc handle?

    We handle all types of insurance claims, including auto, homeowners, and commercial property claims. Whether it’s a car accident, roof damage, fire loss, water damage, or a business interruption claim — our team is here to maximize your recovery.

  • Why should I hire a public adjuster instead of dealing with the insurance company myself?

    Insurance companies have their own adjusters working for them — we work for you. RCO Inc levels the playing field, making sure your claim is documented correctly, valued fairly, and negotiated aggressively so you don’t leave money on the table.

  • How much does it cost to hire RCO Inc?

    We work on a contingency basis. That means we only get paid if we recover money for you. Our fee is a percentage of the settlement — no upfront costs, no hidden fees.

  • Do you handle roof damage claims from storms or hail?

    Yes. We frequently handle roof damage claims for both homeowners and commercial properties caused by hail, wind, falling trees, or storms. We work with contractors and roofers to document damages and secure a fair payout.

  • Do you handle denied or underpaid claims?

    Yes. If your claim was denied or you feel the payout is too low, RCO Inc can reopen and fight for the compensation you deserve. We specialize in overturning denials and correcting underpayments.

  • Do you work with businesses as well as homeowners?

    Yes. We handle commercial property claims including fire, storm, water damage, equipment breakdown, theft, and business interruption losses.

  • How long does the claims process take with RCO Inc?

    Timelines vary depending on the size and complexity of the claim, but most claims are resolved within a few weeks to a few months. Larger commercial or disputed claims can take longer. We keep you updated every step of the way.

  • What about water or mold damage claims?

    We handle water damage (from burst pipes, leaks, or flooding) as well as mold remediation claims. Insurance companies often push back on these claims — we make sure the full scope of damage is covered.

  • What is the appraisal process in insurance claims?

    The appraisal process is a formal method for resolving disputes when you and your insurance company cannot agree on the value of damages. Both sides select their own independent appraiser. If the two appraisers cannot agree, they select a neutral umpire, and the final decision is made by at least two of the three.

  • Are appraisers impartial and disinterested?

    Yes. By law and by industry standard, appraisers must be impartial and disinterested. That means they cannot have any financial interest in the outcome of the claim beyond their set fee. Their role is to fairly evaluate the damages and reach a just valuation — not to side with either party.

  • How do I get started?

    Simple — call us or fill out the contact form on our website. We’ll review your policy and damages at no cost, and let you know how we can help maximize your claim.

Contact us.

claims@rco-az.com
480-436-7297